Meet the Team

Tony comes from a customer service background spanning some 26 years and has experience dealing with all types of customers.

Having started his working life in the financial services sector he has progressed through the FMCG and capital goods sectors ending up in the utilities marketplace in 1997.

Tony says, ‘We all have an in-depth knowledge of utility markets and enjoy excellent working relationships with the major supply companies, which allows us to source the best offers and services in the market on behalf of our clients. However, it’s not all about price. In addition to procurement solutions, we are able to assist in all aspects relating to utilities, including energy audits, dispute resolution and bill checking. It is all about providing superior customer service, which is paramount’.

Tony has spent most of the last 15 years in the utility industry gaining experience in a number of key disciplines in the provision of energy supplies to end users.

Tony says, ‘Price is important but the best way to save money is not to use the service in the first place. It’s well known that a 20% reduction in energy consumption can have the same bottom line impact as a 5% increase in sales. We encourage our clients to take a long-term view and Utility Assist can identify cost-effective actions for energy efficiency improvements.’

Kay is an experienced accountancy professional, with over thirty years’ experience gained by working with a major UK bank and as an independent accountant. Kay has worked with SME and Industrial clients, joining Utility Assist at Company formation to act as their internal accountant/auditor.

Kay says, ‘Legislation and tax law is constantly evolving and changing and Utility Assist insist on being fully compliant in all areas. Helping the company to keep-up-to date enhances our awareness of planned changes to legislation and new precedents. These in turn help us make better decisions, and spot threats and opportunities early on, giving us a competitive edge. It is especially important that I feed into sales and marketing, where it helps the company identify and take advantage of the sales opportunities that come our way.’