What We Do

Assess

Before doing anything we need to know what you want. Do you want green energy, lowest cost energy, do you have special billing requirements, are your meters of the correct size for what you are using, is bill checking needed and are there any planned usage changes or new sites planned? We then action a full market check to see what will fit your requirements and present and explain our findings to you in an easily understandable way. If a change of supplier is involved, we manage the process fully so it is seamless and hassle free.

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Save Time

By asking questions and checking all of your data we construct a comprehensive picture which allows us to action a full, independent search of the market the results of which enables you to select what is right for you. For most organisations, like yourselves, to do this fully, is costly and very time consuming. Add to this the bureaucracy and follow-up sales calls from the suppliers you have contacted can impact your time management too. We can take all of leg work and hassle away so you can focus on what is important to you.

Utility Assist have been a huge help!
With their expertise, I know I have the best deals for all my electricity and gas supplies. The savings can be substantial!
The other great attraction is the how they take all the hassle and time in dealing with the power companies away from you – allows you to get on with what you do! 
Ewan Taylor
Director

Indigo Sun Ltd

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Save Money

For most organisations it is prohibitively costly and time consuming to carry out a comprehensive and knowledgeable search of the market for the best available options. 

We check all of your data and if any anomalies are identified, we will resolve the issues prior to approaching the market so we can increase the potential cost savings.

Our objective is to get things right the first time and to maximise savings for you.
With our expertise we are (usually) able to save you money and provide a hassle free resulting contract.

Pendragon has been working with Utility Assist for some years now and has always been impressed with the personal touch that Tony Watson offers.  Clearly he goes into some detail to provide not only the cheapest rates available but also options which might be more appropriate for the Company according to their circumstances.  Utility Assist also takes the pressure off the decision makers in business so that they can concentrate on their specialist areas in the knowledge that they will enjoy the best rates available for power supply.  So I would wholeheartedly recommend Utility Assist to any business, small or large.

Phil Humphries
Director 

Pendragon Presentation Packaging Ltd

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Customer Service

Since starting, Utility Assist’s ethos has been to provide outstanding customer service to our clients and this has been reflected in exciting growth including corporate brand name clients. Virtually all of our new business is through recommendation and clients are coming back for more - due to the value that we add. The feedback that we receive from clients on the services we offer is always positive.

Our ‘Winning’success over the past three years in The Energy Live Consultancy Awards is further evidence of how hard we work to give this excellent customer service. The category we entered was through the nomination of our clients which proves we must be achieving our aims.

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Lasting Relationships

87% of our new business comes by direct recommendation from existing clients. We do not operate telephone sales nor do we make cold calls. All clients have a nominated point of contact with no call centres being used.

Clear communication between you and us is the key to ensuring a strong, long lasting, mutually beneficial relationship. If we feel something is not right we will tell you even if it is to our detriment - we are committed to being completely honest and we hope you will adopt the same approach.

We are genuinely different from other energy brokers in that our commitment extends beyond just the initial contract placement. We want to help you for many years to come and we know that you will only allow that if we provide a high quality and cost effective service.

 

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Site Works

Utility Assist have experience in arranging new connections and can project manage meter upgrades and downgrades. Whether you are relocating to a new site, requiring a larger supply at your existing site or you need a meter moved, we can help.

Metering Services

Supply changes are not as simple as they might seem, but we have the expertise to manage the entire process to ensure that the switch or new installation runs as smoothly as possible. With one point of contact from Utility Assist, we can save you both time and energy by reducing the hassle of dealing with all the various agencies.

Telecoms

Switch your telecoms services using Utility Assist and your telephone calls and services will cost less than with any other service provider. If you spot lower prices elsewhere, let us know and we'll get the prices matched for you. Guaranteed*.

Green Credentials

To gain green credentials, information is critical. Most businesses use information to have a dramatic impact on performance and management, but sadly this is not always the case when it comes to energy.

 

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